Indigo Precious Metals Review – Is it Safe to Invest?
Read our full review on this gold company
Ranked #48 of 68
Indigo Precious Metals
3 / 5
See our top rated Gold IRA Companies of 2023
Ready to Protect Your Retirement Savings?
The best about Indigo Precious Metals
Option for a very safe and tax-free storage vault
Knowledgeable personnel who can provide you with outstanding tips for correctly investing your money in precious metals.
Allows you to buy online and have the things sent worldwide.
Ready to Protect Your Retirement Savings?Indigo Precious Metals
Before we get started with this review:
Choosing a business you can rely on with your precious savings is challenging. We are aware of this, which is why we produce informative content to provide you with as much knowledge as possible before making a choice.
We have compiled a list of our top-rated investing firms so that comparing and selecting one that best meets your needs will be as simple as possible.
Look to see if Indigo Precious Metals was selected to our list this year!
Get a FREE Gold Investing Packet from our #1 recommendation:
Protect Your Wealth & Get Huge Tax Savings!
Indigo Precious Metals Review
Since 2014 when Indigo Precious Metals began operating as an international precious materials trader, they've been known to help customers around the world purchase and safeguard precious metals. The precious metals they deal in include gold, silver, platinum, rhodium, and palladium, as well rare earth bullion coins.
Although Indigo Precious Metals Group is best known to operate from Singapore, the company is registered and able to do business in Malaysia and London. And from these locations, this international precious materials trader can ship precious metals to clientele buying from the United States, Canada, Asia, Europe, and South America. The clientele includes individual investors, financial advisors, institutions, and family trusts.
With highly professional customer support, secure storage options, and low cost of storage, clients around the world give five-star ratings for the services of Indigo Precious Metals Group. Moreso, the ease with which you can buy any precious metal of your choice from the Indigo Precious Metals website, plus the live pricing updates, and the variety of currency options for payment, are additional features that make this service of this company commendable. Read on, to find out more about the company and its amazing offers with this Indigo Precious Metals review.
Our Rating Categories
Our review of Indigo Precious Metalswill cover the following;
1. Product Range and Services
3. Customer Care
4. Company Reliability
5. Customer Reviews
Indigo Precious Metals Review: Our Verdict #49
Indigo Precious Metals is a leading player in trading precious metals, with a primary focus on supplying and delivering a range of investment-grade precious metals to customers. The customers who invest in these precious metals such as gold, silver, platinum, and palladium include private individuals, financial advisors, and family trusts.
With an easy-to-use e-commerce website, customers from all over the world can easily shop for precious metals and have them shipped to their destination wherever they may be. And since the company uses vaults in London, Singapore, and Sydney, shipments can be made from any of these vaults nearest to the destination of clients that placed orders for precious metals.
Customers who want to store the purchased precious metals, may use the high security and fully insured allocated storage vaults located within Le Freeport Singapore. Every customer who chooses to make use of any of the Malca-Amit controlled vaults in Le Freeport enjoys tax exemption on all transactions. Another benefit that clients who use the ultra-safe vaults in Singapore enjoy includes the ability to sell their precious metals in the vaults for cash and receive payments within 48 hours.
All in all, Indigo customers enjoy excellent service delivery, whether it be the easy-to-use e-commerce website, top-notch customer care service, and lowest wholesale bullion prices in the market.
Review Of Indigo Precious Metals: Overall Rating: 3/5
Indigo Precious Metals Pros & Cons
The website of Indigo Precious Metals is easy to use and navigate, which makes choosing the products to pay for pretty straightforward.
Customers get access to the real-time prices of precious metals on the website to prevent them from incurring hidden charges.
Excellent online customer support capable of responding to client queries within an hour during office hours. Office hours on Monday to Friday are from 10 AM to 7 PM and Saturdays from 10 Am to 3 PM, all in Asia/Singapore time.
The tax-sheltered storefront in Singapore is a great tourist attraction.
The tax-sheltered storefront in Singapore is a great tourist attraction.
Multiple payment options are available in USD, SGD, EUR, GBP, AUD, and HKD, which are suitable for international clients.
Client information provided on the website is private and confidential per the Personal Data Protection Act 2012 (PDPA) in Singapore.
Clients bear no risks from failure that may result from insolvency or counterparty risk due to failures happening within the financial system.
Best market prices for precious metals that do not compromise safety, security, or quality.
Clients retain the full property rights in their investment bullion. The stored products of every client are entirely segregated into a vaulted account under their name. No two clients share the same storage.
Clients living in the United States may find shipping inconvenient.
Indigo Precious Metals does not seem to offer IRA services. You may however import IRA-worthy precious metals into the USA for storage.
The fees charged for storage are percentage-based rather than a flat rate.
The online customer support of the company isn't available round the clock and throughout the week.
The company does not buy back precious metals from customers if they weren't previously bought from them.
Indigo Precious Metals Review: Key Summary
|Founded in 2014, Indigo Precious Metals has over eight years of experience in the precious metals industry. What's more, the founder David J Mitchell has been in the industry since 1986.
|The website of Indigo Precious Metals is user-friendly and easy to navigate, whether a computer, pad, or smartphone is being used. You can access their website by clicking here.
|The website of the company provides its customers with several educational resources to help them know more about precious metals and how to buy them. Other informative resources such as video guides and FAQs are also available on the 'Information' option of the website's menu. Click here to access their educational resources.
|The company has professional customer service representatives who are available to assist clients with inquiries and account facilities. From 10 AM to 7 PM on Mondays to Fridays and 10 AM to 3 PM on Saturdays, the customer support team are always ready to help customers with their complaints.
|Available Precious Metals Offer
|The precious metals that are available for clients to invest in include gold, palladium, rhodium, silver, and platinum.
|The Indigo Precious Metals Group presents clients with fully allocated and segregated storage in Freeport Singapore to secure their bullion holdings. Clients maintain full ownership and control of their respective ultra-safe vaults. Clients stored precious metals are protected with an all-risk insurance policy and held with Lloyds of London.
|Other Investments Available
|The other investment is rare earth metals.
|The annual storage fee for gold holdings is 0.3% of the worth of the precious metal. For silver, it's 0.55%.
|BBB Accredited Business Rating
The Bottom Line
Indigo Precious Metals have lots of positive reviews from past customers and reputable third-party websites like FeeFo. From the buying stage up to the delivery, their service is exceptional. What's more, storing precious metals in ultra-safe vaults in tax-free Le Freeport Singapore is another important advantage many investors enjoy.
However, there are some things investors from the USA must know. One is, the shipping fee adds a charge, which becomes more costly than what you would have paid if you bought the precious metals in the US. There's also the concern of the stress of getting your package through Customs.
Another consideration to put in mind is that the company does not appear to have IDA services since it's domiciled in Singapore. So, if you plan to invest your retirement savings in precious metals, it'd be best if you choose a precious metal dealer that offers that particular service.
Product Range and Services
Indigo Precious Metals Money Metals Exchange provides a huge expanse of precious metals including gold, silver, platinum, and palladium, rhodium. Customers can purchase these precious metals like bullion coins or investment-grade bars. Rare earth metals are also part of the products the company offers. These products can be easily bought on the website of the company and at the best prices since the real-time prices of the products are constantly being updated on the website.
Customers can sell precious metals to Indigo Precious Metals, but it must be products bought from the company.
Here is a list of precious metals available on the online marketplace of Indigo Precious Metals:
Gold Coins: Indigo Precious Metals Review
- 10 oz Credit Suisse Gold Minted Bar
- Valcambi 50-gram Gold Minted Bar
- PAMP Suisse Lady Fortuna 100-gram Gold Minted Bar
- 500-gram Gold Cast Bar
Gold Bars: Indigo Precious Metals Review
- Gold American Eagle Coin
- Gold Buffalo Coin
- Gold Canadian Maple Leaf Coin
- Gold Australian Lunar Ox Coin
- Gold Australian Kangaroo Coin
- Gold Britannia Coin
- Gold Queen's Beast's Red Dragon Coin
- Gold Austrian Philharmonic Coin
- Gold South African Krugerrand Coin
- Silver Canadian Maple Leaf Coins
- Silver Chinese Panda Coins
- Silver Australian Kookaburra Coin
- Silver Australian Kangaroo Coins
- Silver Australian Koala Coins
- Silver South African Krugerrand Coin
- Silver Austrian Philharmonic Coin
- Silver Britannia Coin
- Silver Queen's Beasts Coin
- Silver Lakota Crazy Horse Round
Silver Bars: Indigo Precious Metals Review
- Valcambi Swiss 1 kilo Silver Bar
- LBMA 100 oz Silver Cast Bar
- Royal Canadian Mint 100 oz Silver Bar
- Royal Canadian Mint 10 oz Silver Bar
- Perth Mint 1 kilo Silver Cast Bar
- Platinum White Horse of Hanover Coin
- Platinum The Queen's Beasts White Lion Coin
- Platinum The Quest's Bests 2020 Yale of Beaufort Coin
- 1 oz Platinum Valcambi Bar
- 50-gram Platinum Valcambi Bar
- 10 oz Credit Suisse Platinum Bar
- 50 oz Valcambi Platinum Bar
- 100-gram Platinum Valcambi Bar
- 500-gram Platinum Valcambi Bar
- 1 kilo Platinum Valcambi Bar
- Palladium Canadian Maple Leaf Coin
Indigo Precious Metals Gold IRA Services
Indigo Precious Metals Group is outside of the United States and does not offer IRA services. However, you can buy IRA-qualifying precious metals and import them into the USA for storage with precious metal dealers in the country.
Indigo clients who use the ultra-safe vaults in Le Freeport Singapore enjoy special services from the company such as regular audits of their inventory throughout the year, annual financial audits from a third-party professional, and regular quarterly account statements.
The pricing for precious metals on the Indigo Precious Metals website is transparent for all their customers to see whenever they browse through the product catalogs. Every five minutes, the prices of the products on the IPM website are updated to reflect any change in the price of precious metals in the global market. This real-time pricing feature on the website ensures their customers of Indigo Precious Metals don't incur hidden charges while shopping for products online.
The prices for precious metals on the company's website are slightly higher on weekends. The reason for this is additional fees to the product prices on Fridays is the company's strategy to mitigate against losses should the precious metals market be volatile when the new week begins on Monday. But if you don't want to pay the premium charge to invest in any of the products you could always wait to make your purchase on a weekday.
Furthermore, the company developed its algorithm with a feature to analyze periods in the day when the precious metals market enters low liquidity and consequently adjusts its prices. So, when there is a rise in demand for precious metals, the prices for products on the company's website increase well, and similarly, a decrease in demand brings about a drop in the price of precious metals. This way, customers can know what time it's best to buy.
Review Indigo Precious Metals: Storage fees rate
The annual storage fee rate for storing precious metals in the ultra-safe vaults in Le Freeport Singapore differs according to what's being stored. For gold holdings, the annual storage rate is 0.3% of the value of the gold being secured in the vault. That is, it will cost a customer US$ 750 to store US$ 250,000 worth of gold in a year.
For silver holdings, the annual storage fee is 0.55% of the silver that's being secured in the vault. So, it will cost a customer US$ 1375 to store US$ 250,000 worth of silver in a vault in Le Freeport Singapore for a year.
The minimum trading size when placing orders for precious metals on the company's website is US$ 150.
Indigo Precious Metals offer their professional customer care service through various channels, including email, WhatsApp, Telegram, and telephone calls. In situations where you need to find out how to go about the products or make a complaint, you can use any of the aforementioned channels to get in contact with their customer service agents. The customer service agents are always available to attend to clients during working hours on weekdays and Saturdays. The working hours on weekdays begin from 10:30 AM and end at 7 PM, while on Saturdays, it's 10 AM to 3 PM, all in Asia/Singapore time. No customer service assistance is available for clients on Sundays
You can reach them through the live chat icon on the company's website to chat either through WhatsApp or Telegram. Alternatively, you can contact the customer care agents on WhatsApp/Telegram with the number +65-9154-8994. You could also call the Singapore showroom and office through their phone number +65-6223-0185. at 1-800-800-1865 during their business hours. The customer service email address for Indigo Precious Metals is firstname.lastname@example.org. Since the company has no physical presence in the United States of America, you'll have to rely on these communication channels we've provided.
Indigo Precious Metals Educational Materials
Indigo Precious Metals provides their customers and potential customers with lots of educational materials on their website to help them get important information about the precious metals industry. You are free to visit the 'information section' on their website to access the free educational materials.
Although Indigo Precious Metals Group was established in 2014, the combined wealth of experience of the team at IPM Group puts the company among the leading players in the precious metals industry. When shopping for precious metals from the e-commerce website of the company, it's easy to navigate and customers' information is protected. And if customers chose to have the bullion shipped to them at their residence, Indigo Precious Metals employ globally recognized and fully insured couriers to do so. This way, the customer bears no risk. All the products of the company are insured by Lloyds of London.
Furthermore, the company partners with Baird & Co. London and Swiss Bullion Corp AG to ensure that only the best-refined products are available for clients to purchase. These precious metals come in different forms, as coins or as investment-grade bars.
Indigo Precious Metals Review: Company History and Background
The Indigo Precious Metals Group consisting of several companies involved in the trading of physical precious metals began operation in 2014, with David J. Mitchell as the managing director. Before being the managing director of IPM Group, David J. Mitchell had worked in several banking institutions across the world since 1986. He's also an expert in the precious metals business.
With its headquarters in Singapore, and two other offices in Malaysia and London, the company buys and sells precious metals in the form of coins and bars to private individuals, institutional investors, financial advisors, and family trusts all over the world. The precious metals Indigo Precious Metal deals in include gold, silver, platinum, palladium, and rhodium, as well as rare earth metals. Customers who purchase investment-grade products from the company can store their holdings in allocated storage facilities in one of the world’s foremost safe deposit houses in Singapore.
Indigo Precious Metals are official distributors to Baird & Co. London and Swiss Bullion Corp AG. This tells that customers only get purely refined precious metals. Customers can buy precious metal bullion coins or bars up to 1000 grams in individual product sizes. The minimum trading size is US$ 150 when placing orders online.
Though the company is relatively recent, the combined experience of the team at IPM Group has positioned the company as a leading player in the precious metals industry. From their Singapore office and the other two branches in London and Malaysia, Indigo Precious Metals are constantly engaging in buying and selling, transporting, and insuring precious customers daily.
From the findings we made from reviews of past customers, we were able to conclude that customers highly rate Indigo Precious Metals judging from over 1000+ 5-star ratings. On the Facebook page of the company, it scores a 5-star rating from 13 reviews. According to the reviews we consulted, customers were satisfied with the price of the products, the professionalism of the customer care agents, and the ease of using the online marketplace of the company.
Indigo Precious Metals Reviews: Independent 3rd Party Customer Reviews
According to BBB Accredited Business, Indigo Precious Metals scored A+, while on the third-party review site, FeeFo, Indigo Precious Metals scored a 100% rating. Also, the company scored a 5-star rating on Google Reviews. The negative reviews were sparse, most of which were about the limited customer service during the weekends.
Average star ratings
Indigo Precious Metals vs the competition
Indigo Precious Metals
Best Customer Reviews
Gold, Silver, Platinum & Palladium
$5,000 non IRA
Best for inflation protectionVisit Goldco
Gold & Silver IRA
$3,500 non IRA
$50 + $30
$100 Admin Annually
$100 Non Segregated
Get 10% back in FREE silver
Augusta Precious Metals
"Best Company Reviews"Visit Agusta
Gold, Silver, Platinum & Palladium
$50,000 non IRA
$200 Admin Annually
American Hartford Gold
Best Gold IRA PriceVisit AHG
Gold & Silver IRA
$2,500 non IRA
$180 Admin Annually
Free silver worth up to $5,000 on qualifying purchases
Birch Gold Group
Best Customer ReviewsVisit Birch Gold
Gold, Silver, Platinum & Palladium
$5,000 non IRA
Alternatives to Indigo Precious Metals
If Indigo Precious Metals is too “expensive” for you, examine the two cheaper alternatives below:
Alternative “Augusta Precious Metals”
Augusta Precious Metals is one of the leading precious metals dealers in the world and they've been around for many years. This is a great alternative to consider because of the amazing offers customers get to enjoy. The customer support service of the company is top-notch. Furthermore, the company offers IRA services which Indigo Precious Metals do not offer.
What's more, a specialist team helps customers with professional advice so they make sound investment decisions. Also, customers can choose to save their precious metals using the Delaware storage solutions provided by the company.
Alternative “Noble Gold”
Noble Gold Investment boasts 20 years of proven experience in the precious metals business. On the website of this company, customers can easily purchase any precious metal of their choosing, whether it be in coins or bars. Noble Gold also offers buyback services that allow their customers to sell their precious metals for cash.
What's more, customers enjoy quality customer service. Moreso, Noble Gold offers IRA services to their customers. The precious metals that are available for Noble Gold customers to invest in include gold, silver, platinum, and palladium. A professional team of financial experts provides Noble Gold customers with sound advice concerning how best to manage their investment portfolio.
How to invest in Indigo Precious Metals
The steps to invest in Indigo Precious Metals group are easy. Using your smartphone or computer, visit the website of the company. On the homepage of the IPM website, you'll need to choose a product from the 'product category list'. Then, proceed to pick either bullion coins or investment grade bars of any metal of your choice by clicking 'add to cart'. You could also pick both bullion coins and investment-grade bars of precious metals if you wish. You may also pick a product from the rare earth section of the website if you wish. You would see the weight and real-time price of all products on the site. The minimum trading size is US$ 150 when placing orders online.
Any item you pick on the product catalog would be added to the 'basket'. Once you've completed shopping for the products you desire, click on 'view basket' and proceed to checkout after confirming the items you picked. Then click on 'proceed to check out'. But as a first-time buyer on the website, you would have to register to secure the bullion credit account before you checkout. All you need to provide to create an account include your first and last names, email address, password, and address.
After you might have completed your registration (which normally takes less than two minutes), click on 'choose payment type'. There are two options here. One is to pay in full while the other involves depositing 10% of the price of the products and the remaining 90% later. For international clients not residing in Singapore, the option to pay in full is more convenient.
After choosing your payment type, proceed to click on 'shipping options'. There are three options here. The first is for the products to be shipped to your address, the second option is self-collection at the Singapore showroom premises at 23 Amoy Street, and the third option is storing your purchased precious metals in fully insured storage under your name in tax-free Freeport Singapore. The next step is to click 'payment method'.
The next step is to click on 'confirm order and checkout'. Then, review that your order is correct before clicking on 'place order'. The final step is to click on 'make payment' and perform the payment. Upon completion and confirmation of the payment, your bullion would be shipped to you if that's what you chose or it would be put in a secured vault under your name in Le Freeport Singapore.
Do We Recommend Indigo Precious Metals?
The company is not a scam and has great positive reviews online, both from past customers and third-party websites that review companies. The prices for precious metals on the company's website are generally lower than other competitors in the precious metal industry. Also, the ease of using the e-commerce website and lots of helpful information on the site make shopping simple for almost anyone.
Although not everybody would drop positive reviews about Indigo Precious Metals, we believe that since most of the reviews are positive, you can go ahead to do business with the company. However, put in mind shipping costs and the attendant stress of clearing the package from Customs when it reaches the USA. Also, the company does not offer IRA services. Therefore, this company is best for those who wish to hold their precious metals in vaults in the tax-haven Le Freeport Singapore.
Our Verdict : 3/5
$25,000 Minimum Investment
Get up to 10% Back in FREE Silver
Indigo Precious Metals' FAQs
What is the minimum investment for Indigo Precious Metals?
The minimum investment is US$ 150.
What type of metals should I have with my Indigo Precious Metals account?
You can buy gold, silver, palladium, rhodium, and platinum, either in coin bullions or as grade-investment bars. Rare earth metals are also available.
Is there a buyback program for Indigo Precious Metals?
Yes, there is. However, this can only happen if you bought the precious metals from the Indigo Precious Metals group.
What storage options do I have with Indigo Precious Metals?
The storage option available to customers that do not want to pick up their bullion in person at the Singapore showroom or have them delivered to their residence is the ultra-safe vault in Le Freeport Singapore. Malca-Amit is the vaulting agent of the highly secured and fully insured storage option for customers of Indigo Precious Metals.