Indigo Precious Metals Review

Since 2014 when Indigo Precious Metals began operating as an international precious materials trader, they've been known to help customers around the world purchase and safeguard precious metals. The precious metals they deal in include gold, silver, platinum, rhodium, and palladium, as well rare earth bullion coins. 

Although Indigo Precious Metals Group is best known to operate from Singapore, the company is registered and able to do business in Malaysia and London. And from these locations, this international precious materials trader can ship precious metals to clientele buying from the United States, Canada, Asia, Europe, and South America. The clientele includes individual investors, financial advisors, institutions, and family trusts. 

With highly professional customer support, secure storage options, and low cost of storage, clients around the world give five-star ratings for the services of Indigo Precious Metals Group. Moreso, the ease with which you can buy any precious metal of your choice from the Indigo Precious Metals website, plus the live pricing updates, and the variety of currency options for payment, are additional features that make this service of this company commendable. Read on, to find out more about the company and its amazing offers with this Indigo Precious Metals review.

Our Rating Categories

Our review of Indigo Precious Metalswill cover the following;

1.       Product Range and Services

2.       Pricing

3.       Customer Care

4.       Company Reliability

5.       Customer Reviews

Indigo Precious Metals Review: Our Verdict #49

Indigo Precious Metals is a leading player in trading precious metals, with a primary focus on supplying and delivering a range of investment-grade precious metals to customers. The customers who invest in these precious metals such as gold, silver, platinum, and palladium include private individuals, financial advisors, and family trusts.  

With an easy-to-use e-commerce website, customers from all over the world can easily shop for precious metals and have them shipped to their destination wherever they may be. And since the company uses vaults in London, Singapore, and Sydney, shipments can be made from any of these vaults nearest to the destination of clients that placed orders for precious metals. 

Customers who want to store the purchased precious metals, may use the high security and fully insured allocated storage vaults located within Le Freeport Singapore. Every customer who chooses to make use of any of the Malca-Amit controlled vaults in Le Freeport enjoys tax exemption on all transactions. Another benefit that clients who use the ultra-safe vaults in Singapore enjoy includes the ability to sell their precious metals in the vaults for cash and receive payments within 48 hours. 

All in all, Indigo customers enjoy excellent service delivery, whether it be the easy-to-use e-commerce website, top-notch customer care service, and lowest wholesale bullion prices in the market.

Review Of Indigo Precious Metals: Overall Rating: 3/5

Indigo Precious Metals Review: Key Summary

The Bottom Line

Indigo Precious Metals have lots of positive reviews from past customers and reputable third-party websites like FeeFo. From the buying stage up to the delivery, their service is exceptional. What's more, storing precious metals in ultra-safe vaults in tax-free Le Freeport Singapore is another important advantage many investors enjoy. 

However, there are some things investors from the USA must know. One is, the shipping fee adds a charge, which becomes more costly than what you would have paid if you bought the precious metals in the US. There's also the concern of the stress of getting your package through Customs.

Another consideration to put in mind is that the company does not appear to have IDA services since it's domiciled in Singapore. So, if you plan to invest your retirement savings in precious metals, it'd be best if you choose a precious metal dealer that offers that particular service. 

Product Range and Services

Indigo Precious Metals Money Metals Exchange provides a huge expanse of precious metals including gold, silver,  platinum, and palladium, rhodium. Customers can purchase these precious metals like bullion coins or investment-grade bars. Rare earth metals are also part of the products the company offers. These products can be easily bought on the website of the company and at the best prices since the real-time prices of the products are constantly being updated on the website.  

Customers can sell precious metals to Indigo Precious Metals, but it must be products bought from the company. 

Here is a list of precious metals available on the online marketplace of Indigo Precious Metals:

Gold Coins: Indigo Precious Metals Review

• 10 oz Credit Suisse Gold Minted Bar
• Valcambi 50-gram Gold Minted Bar
• PAMP Suisse Lady Fortuna 100-gram Gold Minted Bar
• 500-gram Gold Cast Bar

Gold Bars: Indigo Precious Metals Review

• Gold American Eagle Coin
• Gold Buffalo Coin
• Gold Canadian Maple Leaf Coin
• Gold Australian Lunar Ox Coin
• Gold Australian Kangaroo Coin
• Gold Britannia Coin
• Gold Queen's Beast's Red Dragon Coin
• Gold Austrian Philharmonic Coin
• Gold South African Krugerrand Coin

Silver Coins

• Silver Canadian Maple Leaf Coins
• Silver Chinese Panda Coins
• Silver Australian Kookaburra Coin
• Silver Australian Kangaroo Coins
• Silver Australian Koala Coins
• Silver South African Krugerrand Coin
• Silver Austrian Philharmonic Coin
• Silver Britannia Coin
• Silver Queen's Beasts Coin
• Silver Lakota Crazy Horse Round

Silver Bars: Indigo Precious Metals Review

• Valcambi Swiss 1 kilo Silver Bar
• LBMA 100 oz Silver Cast Bar
• Royal Canadian Mint 100 oz Silver Bar
• Royal Canadian Mint 10 oz Silver Bar
• Perth Mint 1 kilo Silver Cast Bar

Platinum Coins

• Platinum White Horse of Hanover Coin
• Platinum The Queen's Beasts White Lion Coin
• Platinum The Quest's Bests 2020 Yale of Beaufort Coin

Platinum Bars

• 1 oz Platinum Valcambi Bar
• 50-gram Platinum Valcambi Bar
• 10 oz Credit Suisse Platinum Bar
• 50 oz Valcambi Platinum Bar
• 100-gram Platinum Valcambi Bar
• 500-gram Platinum Valcambi Bar
• 1 kilo Platinum Valcambi Bar

Palladium Coins

• Palladium Canadian Maple Leaf Coin

Indigo Precious Metals Gold IRA Services 

Indigo Precious Metals Group is outside of the United States and does not offer IRA services. However, you can buy IRA-qualifying precious metals and import them into the USA for storage with precious metal dealers in the country.  

Indigo clients who use the ultra-safe vaults in Le Freeport Singapore enjoy special services from the company such as regular audits of their inventory throughout the year, annual financial audits from a third-party professional, and regular quarterly account statements. 

Pricing 

The pricing for precious metals on the Indigo Precious Metals website is transparent for all their customers to see whenever they browse through the product catalogs. Every five minutes, the prices of the products on the IPM website are updated to reflect any change in the price of precious metals in the global market. This real-time pricing feature on the website ensures their customers of Indigo Precious Metals don't incur hidden charges while shopping for products online. 

The prices for precious metals on the company's website are slightly higher on weekends. The reason for this is additional fees to the product prices on Fridays is the company's strategy to mitigate against losses should the precious metals market be volatile when the new week begins on Monday. But if you don't want to pay the premium charge to invest in any of the products you could always wait to make your purchase on a weekday. 

Furthermore, the company developed its algorithm with a feature to analyze periods in the day when the precious metals market enters low liquidity and consequently adjusts its prices. So, when there is a rise in demand for precious metals, the prices for products on the company's website increase well, and similarly, a decrease in demand brings about a drop in the price of precious metals. This way, customers can know what time it's best to buy.  

Review Indigo Precious Metals: Storage fees rate

The annual storage fee rate for storing precious metals in the ultra-safe vaults in Le Freeport Singapore differs according to what's being stored. For gold holdings, the annual storage rate is 0.3% of the value of the gold being secured in the vault. That is, it will cost a customer US$ 750 to store US$ 250,000 worth of gold in a year.  

For silver holdings, the annual storage fee is 0.55% of the silver that's being secured in the vault. So, it will cost a customer US$ 1375 to store US$ 250,000 worth of silver in a vault in Le Freeport Singapore for a year. 

Minimum Investment

The minimum trading size when placing orders for precious metals on the company's website is US$ 150. 

Customer Care

Indigo Precious Metals offer their professional customer care service through various channels, including email, WhatsApp, Telegram, and telephone calls. In situations where you need to find out how to go about the products or make a complaint, you can use any of the aforementioned channels to get in contact with their customer service agents. The customer service agents are always available to attend to clients during working hours on weekdays and Saturdays. The working hours on weekdays begin from 10:30 AM and end at 7 PM, while on Saturdays, it's 10 AM to 3 PM, all in Asia/Singapore time. No customer service assistance is available for clients on Sundays 

You can reach them through the live chat icon on the company's website to chat either through WhatsApp or Telegram. Alternatively, you can contact the customer care agents on WhatsApp/Telegram with the number +65-9154-8994. You could also call the Singapore showroom and office through their phone number +65-6223-0185. at 1-800-800-1865 during their business hours. The customer service email address for Indigo Precious Metals is info@indigopreciousmetals.com. Since the company has no physical presence in the United States of America, you'll have to rely on these communication channels we've provided. 

Indigo Precious Metals Educational Materials

Indigo Precious Metals provides their customers and potential customers with lots of educational materials on their website to help them get important information about the precious metals industry. You are free to visit the 'information section' on their website to access the free educational materials. 

Company Reliability 

Although Indigo Precious Metals Group was established in 2014, the combined wealth of experience of the team at IPM Group puts the company among the leading players in the precious metals industry. When shopping for precious metals from the e-commerce website of the company,  it's easy to navigate and customers' information is protected.  And if customers chose to have the bullion shipped to them at their residence, Indigo Precious Metals employ globally recognized and fully insured couriers to do so. This way, the customer bears no risk. All the products of the company are insured by Lloyds of London. 

Furthermore, the company partners with Baird & Co. London and Swiss Bullion Corp AG to ensure that only the best-refined products are available for clients to purchase. These precious metals come in different forms, as coins or as investment-grade bars. 

Indigo Precious Metals Review: Company History and Background

The Indigo Precious Metals Group consisting of several companies involved in the trading of physical precious metals began operation in 2014, with David J. Mitchell as the managing director. Before being the managing director of IPM Group, David J. Mitchell had worked in several banking institutions across the world since 1986. He's also an expert in the precious metals business. 

With its headquarters in Singapore, and two other offices in Malaysia and London, the company buys and sells precious metals in the form of coins and bars to private individuals, institutional investors, financial advisors, and family trusts all over the world. The precious metals Indigo Precious Metal deals in include gold, silver, platinum, palladium, and rhodium, as well as rare earth metals. Customers who purchase investment-grade products from the company can store their holdings in allocated storage facilities in one of the world’s foremost safe deposit houses in Singapore.

Indigo Precious Metals are official distributors to Baird & Co. London and Swiss Bullion Corp AG. This tells that customers only get purely refined precious metals. Customers can buy precious metal bullion coins or bars up to 1000 grams in individual product sizes. The minimum trading size is US$ 150 when placing orders online.

Though the company is relatively recent, the combined experience of the team at IPM Group has positioned the company as a leading player in the precious metals industry. From their Singapore office and the other two branches in London and Malaysia, Indigo Precious Metals are constantly engaging in buying and selling, transporting, and insuring precious customers daily. 

Customer Reviews 

From the findings we made from reviews of past customers, we were able to conclude that customers highly rate Indigo Precious Metals judging from over 1000+ 5-star ratings. On the Facebook page of the company, it scores a 5-star rating from 13 reviews. According to the reviews we consulted, customers were satisfied with the price of the products, the professionalism of the customer care agents, and the ease of using the online marketplace of the company. 

Indigo Precious Metals Reviews: Independent 3rd Party Customer Reviews

According to BBB Accredited Business, Indigo Precious Metals scored A+, while on the third-party review site, FeeFo, Indigo Precious Metals scored a 100% rating. Also, the company scored a 5-star rating on Google Reviews. The negative reviews were sparse, most of which were about the limited customer service during the weekends. 

Alternatives to Indigo Precious Metals

If Indigo Precious Metals is too “expensive” for you, examine the two cheaper alternatives below:

>>CLICK HERE to read our list of the top gold investing companies.<<

Alternative “Augusta Precious Metals”

Augusta Precious Metals is one of the leading precious metals dealers in the world and they've been around for many years. This is a great alternative to consider because of the amazing offers customers get to enjoy. The customer support service of the company is top-notch. Furthermore, the company offers IRA services which Indigo Precious Metals do not offer. 

What's more, a specialist team helps customers with professional advice so they make sound investment decisions. Also, customers can choose to save their precious metals using the Delaware storage solutions provided by the company.

Alternative “Noble Gold”

Noble Gold Investment boasts 20 years of proven experience in the precious metals business. On the website of this company, customers can easily purchase any precious metal of their choosing, whether it be in coins or bars. Noble Gold also offers buyback services that allow their customers to sell their precious metals for cash. 

What's more, customers enjoy quality customer service. Moreso,  Noble Gold offers IRA services to their customers. The precious metals that are available for Noble Gold customers to invest in include gold, silver, platinum, and palladium. A professional team of financial experts provides Noble Gold customers with sound advice concerning how best to manage their investment portfolio. 

How to invest in Indigo Precious Metals

The steps to invest in Indigo Precious Metals group are easy. Using your smartphone or computer, visit the website of the company. On the homepage of the IPM website, you'll need to choose a product from the 'product category list'. Then, proceed to pick either bullion coins or investment grade bars of any metal of your choice by clicking 'add to cart'. You could also pick both bullion coins and investment-grade bars of precious metals if you wish. You may also pick a product from the rare earth section of the website if you wish. You would see the weight and real-time price of all products on the site. The minimum trading size is US$ 150 when placing orders online.

Any item you pick on the product catalog would be added to the 'basket'. Once you've completed shopping for the products you desire, click on 'view basket' and proceed to checkout after confirming the items you picked. Then click on 'proceed to check out'. But as a first-time buyer on the website, you would have to register to secure the bullion credit account before you checkout. All you need to provide to create an account include your first and last names, email address, password, and address. 

After you might have completed your registration (which normally takes less than two minutes), click on 'choose payment type'. There are two options here. One is to pay in full while the other involves depositing 10% of the price of the products and the remaining 90% later. For international clients not residing in Singapore, the option to pay in full is more convenient. 

After choosing your payment type, proceed to click on 'shipping options'. There are three options here. The first is for the products to be shipped to your address, the second option is self-collection at the Singapore showroom premises at 23 Amoy Street, and the third option is storing your purchased precious metals in fully insured storage under your name in tax-free Freeport Singapore. The next step is to click 'payment method'. 

The next step is to click on 'confirm order and checkout'. Then, review that your order is correct before clicking on 'place order'. The final step is to click on 'make payment' and perform the payment. Upon completion and confirmation of the payment, your bullion would be shipped to you if that's what you chose or it would be put in a secured vault under your name in Le Freeport Singapore. 

Do We Recommend Indigo Precious Metals?

The company is not a scam and has great positive reviews online, both from past customers and third-party websites that review companies. The prices for precious metals on the company's website are generally lower than other competitors in the precious metal industry. Also, the ease of using the e-commerce website and lots of helpful information on the site make shopping simple for almost anyone. 

Although not everybody would drop positive reviews about Indigo Precious Metals, we believe that since most of the reviews are positive, you can go ahead to do business with the company. However, put in mind shipping costs and the attendant stress of clearing the package from Customs when it reaches the USA.  Also, the company does not offer IRA services. Therefore, this company is best for those who wish to hold their precious metals in vaults in the tax-haven Le Freeport Singapore. 

Our Verdict : 3/5